Web Store Use

PHOTO CREDIT:© Gordon Upton / guppypix.com

Terms of Web Site Use & Disclaimer

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "SITE"). By accessing or using this site, you agree to these terms of use. If you do not agree to these terms you may not use this site.

These Terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with RI law.

Copyright

Copyright subsists in the various forms of work and subject matter on and accessible from the Ronstan website. Apart from fair dealing permitted by the Copyright Act, Ronstan grants visitors to the site a licence to download and display its copyright material for private and non-commercial purposes only.

For reproduction or use of Ronstanís copyright material beyond this limited licence, permission must be sought from Ronstan.

That permission, if given, will be subject to conditions that will include a requirement that the copyright owner's name and interest in the material be acknowledged when the material is reproduced or quoted, either in whole or in part. No permission to reproduce or use Ronstan's copyright material, other than that expressly stated above, is to be implied by the availability of that material on this site.

Disclaimer

THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, THE COMPANY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED, WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

Limitation on Liability

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF THE COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

External Sites

This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that the company is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

Questions

Please contact customer services;
Tel: +1 (401) 293-0539
Fax: +1 (401) 293-0538
Email: [email protected]

FAQS

We only accept orders to a US shipping/delivery address (including PR and the USVI).

We do not accept international orders including orders to Canada.

Ronstan will ship your order from Portsmouth RI via UPS (United Parcel Service). We ship to addresses throughout the United States. Your ship to address must include a complete street address. UPS cannot deliver to a Post Office Box. Most in stock orders received before 12:00PM EST will be shipped the same day. Orders placed on a weekend will be processed the following Monday. Please be aware the UPS does not deliver on weekends or holidays. At checkout, you can upgrade service from UPS Ground (which is the default choice) to 2nd day air

Shipping Cost Matrix
  UPS Ground UPS 2 day air
Orders up to $49.99 $7.95 $24.95
Orders between $50 - $99.99 $9.95 $29.95
Orders over $100 $12.95 $34.95
STATE SALES TAX

Ronstan has sales offices in California, Florida and Rhode Island. We are required to charge sales tax for any items shipped to locations within these states.

We only accept orders to a US shipping/delivery address (including PR and the USVI).

We do not accept international orders including orders to Canada.

Ronstan will ship your order from Portsmouth RI via UPS (United Parcel Service). We ship to addresses throughout the United States. Your ship to address must include a complete street address. UPS cannot deliver to a Post Office Box. Most in stock orders received before 12:00PM EST will be shipped the same day. Orders placed on a weekend will be processed the following Monday. Please be aware UPS does not deliver on weekends or holidays. At checkout, you can upgrade service from UPS Ground (which is the default choice) to 2nd day air.

Send all returns to:
Ronstan
Attn: Web Store Returns Dept
45 High Point Rd, #2

Portsmouth, RI 02871

  • Return notes: before using your product, be sure you have the right fit. Lay out and inspect your gear in an organized fashion before starting any installation process.
  • You (the customer) are responsible for returning the goods in a re-saleable condition (including original packaging).
  • You (the customer) are responsible for return shipping costs.
  • Include a copy of your web store invoice and packing slip with the returned package for prompt credit.
  • Keep a record of your shipment until you have received your replacement, credit or refund.
  • Clearance/Sale items are non-returnable.
  • Returns must be made within 30 days of original invoice date.
  • Please allow up to 10 business days for processing of all returns.

If part or all of your shipment was damaged in transit, please call us immediately at +1 (401) 293-0539. Do not discard the package or packaging materials.