Terms of Web Site Use & Disclaimer
These Terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with RI law.
Copyright subsists in the various forms of work and subject matter on and accessible from the Ronstan website. Apart from fair dealing permitted by the Copyright Act, Ronstan grants visitors to the site a licence to download and display its copyright material for private and non-commercial purposes only.
For reproduction or use of Ronstan’s copyright material beyond this limited licence, permission must be sought from Ronstan.
That permission, if given, will be subject to conditions that will include a requirement that the copyright owner's name and interest in the material be acknowledged when the material is reproduced or quoted, either in whole or in part. No permission to reproduce or use Ronstan's copyright material, other than that expressly stated above, is to be implied by the availability of that material on this site.
THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, THE COMPANY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED, WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
Limitation on Liability
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF THE COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that the company is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
What forms of payment do you accept ?
Is it safe to use my credit card on your site ?
What do you charge for standard shipping of an order ?
Do you ship to addresses outside of the United States?
What are the estimated shipping times ?
Do you ship to PO Box addresses ?
Do you do back orders ?
Ronstan(USA) Ltd – Web Store Use, Terms & Conditions
The ‘stock’ status shown for products in our web store is correct to the best of our knowledge at any given time. Only items that are in stock (indicated IN STOCK) can be added to your shopping cart/order.
Items that are not in stock (indicated OUT OF STOCK) cannot be added to your shopping cart/order.
The Ronstan (USA) web store can not accept/process back orders.
You can set up an account with the Ronstan (USA) web store to save time on checkout process for subsequent orders. Your account will remember your shipping address details and other useful information. You can edit your account details when required.
The Ronstan (USA) web store processes all payments using through PayPal. This completely secure payment method allows you to use your credit card or your PayPal account. Whichever method you chose, you will be redirected to PayPal to complete your payment, and then back to the Ronstan website when you are complete.
You can pay using either:
1. Credit Card (without a PayPal account).
2. PayPal account
For more information on payment methods click here.
PayPal is a safe, easy way to pay.
PayPal securely processes payments for you.
Using a PayPal account lets you use your credit card or bank account online without exposing your card number (to merchants).
Using a PayPal account facilitates speed through checkout. There is no need to enter your card/account number or address.
If you don’t already have a PayPal account you can sign up for a PayPal account at the Payment stage during checkout.
We only accept orders to a US shipping/delivery address (including PR and the USVI).We do not accept international orders including orders to Canada.
Ronstan will ship your order from Portsmouth RI via UPS (United Parcel Service). We ship to addresses throughout the United States. Your ship to address must include a complete street address. UPS cannot deliver to a Post Office Box. Most in stock orders received before 12:00PM EST will be shipped the same day. Orders placed on a weekend will be processed the following Monday. Please be aware the UPS does not deliver on weekends or holidays. At checkout, you can upgrade service from UPS Ground (which is the default choice) to 2nd day air.
|UPS Ground||UPS 2 day air|
|Orders up to $49.99||$7.95||$24.95|
|Orders between $50 - $99.99||$9.95||$29.95|
|Orders over $100||$12.95||$34.95|
Ronstan has sales offices in California, Florida and Rhode Island. We are required to charge sales tax for any items shipped to locations within these states.
If part or all of your shipment was damaged in transit, please call us immediately at 401-293-0539. Do not discard the package or packaging materials.
Send all returns to:
Attn: Web Store Returns Dept
45 High Point Rd, #2
Portsmouth, RI 02871
- Return notes: before using your product, be sure you have the right fit. Lay out and inspect your gear in an organized fashion before starting any installation process.
- You (the customer) are responsible for returning the goods in a re-saleable condition (including original packaging).
- You (the customer) are responsible for return shipping costs.
- Include a copy of your web store invoice and packing slip with the returned package for prompt credit.
- Keep a record of your shipment until you have received your replacement, credit or refund.
- Clearance/Sale items are non-returnable.
- Returns must be made within 30 days of original invoice date.
- Please allow up to 10 business days for processing of all returns.
Please contact customer services;
Tel: +1 (401) 293-0596
Fax: +1 (401) 293-0538